Refund policy

Please read all store policies here.

Substitutions

We don’t offer substitutions. If something goes wrong with our storage, we’ll issue a refund for that tuber. That’s it, no swaps.

 

Cancellations

All sales are final. We don’t allow cancellations or changes after checkout.

That said, we do reserve the right to cancel and refund an order if, during quality control, we find a tuber that doesn’t meet our standards.

 

We do not issue refunds beyond that or cover losses due to planting conditions, pests, or other factors outside our control.

Nature can be unpredictable, so we can’t be held liable for issues like bad weather, rot, pests, poor growing conditions, or performance in your garden.

 

Oops, That’s Not the Right Dahlia?

We work super hard to keep labels correct (seriously, we triple-check!), but every now and then, one might slip past us. If your bloom doesn’t match the variety you ordered, send us a photo and your order details. We’ll do our best to make it right.